Senior Specialist, Product Management

ROLE DESCRIPTION SUMMARY

• Contribute to product vision and roadmap while driving strategic alignment across ARTs and global teams.
• Define and prioritize backlogs for high-impact features, ensuring customer-centric delivery.
• Collaborate with engineering and architecture to deliver scalable, high-performance solutions.
• Mentor team members and champion best practices for agile product development and innovation.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

The Senior Specialist, Product Management is accountable for defining product vision and strategy, ensuring delivery of customer-centric solutions across multiple ARTs, and driving collaboration between engineering, architecture, and business stakeholders. This role operates with high independence, sets strategic goals, and makes decisions impacting multiple functions globally.

• Product Vision & Strategy (25%): Define and execute a customer-centric product strategy and roadmap aligned with global business objectives; establish ART-level success metrics.
• Backlog Management & Prioritization (30%): Own and refine high-impact product backlogs; drive PI planning and feature readiness to ensure alignment with delivery commitments.
• Cross-Functional Collaboration (20%): Partner with engineering, architecture, and global business teams to deliver scalable solutions; influence technical decisions to align with product strategy.
• Stakeholder Engagement & Communication (15%): Provide transparent product updates, risk assessments, and timelines to leadership; drive alignment across multiple ARTs and global teams.
• Leadership & Mentorship (10%): Coach and mentor product managers; champion agile best practices, process optimization, and innovative problem-solving across the organization.

COMPETENCIES

Core Competencies

1. Customer Focus – Anticipates customer needs and translates them into actionable product strategies.
2. Collaboration & Influence – Builds strong relationships across engineering, architecture, and business teams to drive alignment.
3. Strategic Thinking – Defines long-term product vision and aligns it with organizational goals and market trends.
4. Results Orientation – Delivers measurable outcomes through disciplined execution and prioritization.

Functional Competencies

1. Product Strategy & Road mapping – Ability to create and maintain product roadmaps for complex, multi-team initiatives.
2. Agile Delivery Expertise – Deep understanding of SAFe/Agile frameworks, PI planning, and backlog management.
3. Technical Acumen – Strong grasp of software architecture principles and ability to collaborate effectively with technical teams.
4. Data-Driven Decision Making – Uses analytics and KPIs to guide prioritization and measure success.

QUALIFICATIONS & EXPERIENCE

• Minimum Education Level:

• Bachelor’s degree in Engineering, Computer Science, Business Administration, or a related field.

• Valuable Added Education:

• Master’s degree (MBA or MS in Engineering/Technology Management) is desirable.
• Certifications in Agile, SAFe, or Product Management (e.g., CSPO, AIPMM) add value.

• Specific Knowledge and Work Experience Required:

• Strong understanding of product lifecycle management, agile methodologies, and SAFe framework.
• Proven experience in backlog management, PI planning, and cross-functional collaboration.
• Knowledge of aviation connectivity solutions, software integration, and customer experience optimization is a plus.
• Ability to translate business needs into technical requirements and influence architectural decisions.

• Minimum Years of Experience:

• 12+ years of progressive experience in the software industry, 5+ years of experience in Product Management related roles.
• Experience managing global teams and ART-level initiatives is essential.

OTHER KEY REQUIREMENTS / COMMENTS

• Delivery Excellence: Proven track record of meeting PI commitments on time, reducing backlog churn, and improving overall execution predictability.
• Cross-Functional Leadership: Demonstrated ability to partner effectively with Engineering, Architecture, and Program Management to align on technical solution design and ART objectives.
• Customer-Centric Focus: Experience collaborating with Sales and Customer Success teams to validate product-market fit and drive high customer satisfaction (CSAT) scores.
• Operational Readiness: Capable of coordinating with Operations and Support teams to ensure seamless feature deployments and robust post-launch support.
• Continuous Improvement: Strong commitment to championing process optimizations and driving innovation initiatives across global teams.