Technician, Satellite Communications, Represented

ROLE DESCRIPTION SUMMARY

SES operates Geosynchronous Orbit (GEO), Middle Earth Orbit (MEO), High Throughput Satellite (HTS) satel-lites. We support industries including: cruise lines, airlines, unmanned aerial vehicles, and humanitarian mis-sions. In this role you will work with senior management to ensure local business continuity needs are met.  You will provide first-level technical support for all customer service, operation, installation, and maintenance processes at a Satellite Ground Station. You will be responsible for maintaining service availability by monitor-ing, operating, troubleshooting, and supporting satellite communications equipment at Ground Station. This is a union represented position.

Extended Job Description:

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Perform preventative maintenance and routine repair of electronic and electromechanical equipment
• Support engineering and program management to provide specifications, measurements, hardware evaluations, risk asessment, and environmental factors 
• Perform system to component level troubleshooting
• Perform the installation, maintenance, testing, and calibration of satellite ground operations equipment such as: cables, high-power amplifiers, fiber-optic systems, frequency converters, path switching units, antenna control systems, low-noise amplifiers, and low-noise block downconverters, basebands, digital platform systems, and waveguide assemblies
• Support Network Operations Center (NOC) calls/emails including responding to equipment, station, facility, and Monitor & Control (M&C) alarms 
• Meet 99.98% teleport services and 100% of Telemetry, Tracking, and Control availability

COMPETENCIES

• Organizational skills
• Customer service
• Prioritization 
• Team player 
• Flexibility 
• Self-motivated 
• Written and verbal communication 
• Global cultural awareness 

QUALIFICATION & EXPERIENCE

Required

• 0-5 years of experience and an Associate’s degree in RF Engineering, Electrical Engineering, Telecom-munications, or related field (equivalent combination of experience and education will also be considered) 
• Experience with teleport satellite ground operations systems 
• Experience with satellite communications, broadband, telecommunications, digital platforms, high throughput satellites, and networking systems  
• Experience fabricating solder small components, wires, and cable connectors
• Experience with RF drawings and diagrams 
• Experience with ticketing systems such as Service Now
• Ability to lift 50lbs, climb ladders, and work in confined spaces 
• Ability to work a rotating shift schedule including days, nights, weekends, and holidays  

Preferred

• Experience in network programming 
• Experience in M&C programming  
• Cisco certifications 
• Ability to read system block diagrams and schematics 

WHAT'S IN IT FOR YOU?

In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support you’ll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. We’re proud to belong to the SES team and collaborate towards success.

GOOD TO KNOW

SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and/or other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a “protected individual” as defined by 8 U.S.C. 1324b(a)(3), or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.