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Engineer, Global Services Solutions

Requisition Number:  10880
Contract Type:  Permanent
Location(s): 

Washington DC, US

ROLE DESCRIPTION SUMMARY

The Global Services Solutions Engineer is a key member of the SES Technology Ground

Infrastructure team providing expertise in the Order-to-fulfilment domain, mainly Service Design,

Implementation and Commissioning at SES Gateways. The engineer’s activities will include the

active collection as well as definition of technical requirements and processes for implementing  

Service platforms. This comprises interface management as well as coordination across multiple

internal teams and customers. A further part of the role is in the lead-to-order domain with focus on

providing customer focussed technical proposals for above mentioned services.

 

Extended Job Description:

 

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Design, specify and implement services (Data & Video) at SES Gateway and Teleport locations for High Throughput satellites, Widebeam GEO satellites and MEO satellites and other missions.
  • Lead technical coordination for end-to-end RF service commissioning at global SES Gateway locations across internal teams and customer representatives
  • Define, specify and report on Key Performance Indicators applicable to Service Fulfilment and Service Assurance for SES Gateways and Teleports
  • Define and lead implementation of Continuous Service Improvements initiatives and monitor results
  • Design subsystems and implement RF earth station equipment including antennas, HPA’s, switch matrix, up/down converters, modulators, inter-facility connection equipment and Co-lo space
  • Design, specify, and manage the integration of measurement, communications and monitoring and control systems (including Service IOT and M&C Systems)
  • Perform transmission analysis, in particular link budget calculations and studies in support of business development and customer services
  • Define and specify building and IP infrastructure as required for such ground-based systems
  • Handle budgets, procurements, manage installations and the operational handover of ground segment, services and communications systems

 

COMPETENCIES

  • Excellent written and oral communication skills
  • Self-motivated and self-educating individual with strong personal and professional initiative who is willing and able to work collaboratively with both customers and fellow team members
  • Excellent organizational and attention to details skills required
  • Effective verbal and written communication skills that include the ability to describe highly technical concepts in non-technical terms
  • Ability to multitask and solve complex technical problems
  • Sense of urgency, initiative and competitive drive to get things done
  • Resourcefully working through or around anything blocking things that need to be accomplished

 

QUALIFICATIONS & EXPERIENCE

Required

  • Bachelor’s degree and 4-6 years, Master’s degree and 2-4 years, or Doctorate degree and 0-2 years of experience in Electrical Engineering, Telecommunications Engineering degree, or related field (a combination of education and experience will be considered)
  • Experience in the satellite communications domain as Development Engineer, Systems Engineer, Test & Integration Engineer, NOC/Teleport Operator, and/or Project Manager
  • Experience in RF measurement techniques, test and verification of ground stations, and auxiliary systems
  • Moderate proficiency with MS Office package (Word, PowerPoint, Excel, Visio)
  • Ability to travel domestically and/or internationally 10% of the time

Preferred

  • Experience presenting to both technical and non-technical support staff in a global environment
  • Moderate proficiency with Autocad
  • Moderate proficiency with Excel VBA
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