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Project Manager

Requisition Number:  11400
Contract Type:  Permanent
Location(s): 

The Hague, NL

ROLE DESCRIPTION SUMMARY

You are responsible for planning, coordinating and booking resources (satellite, fiber, IP etc.) and teams, required for major live events coverage. This role serves as a point of contact for internal and external clients and ensure project success and client satisfaction.

 

 

Extended Job Description:

 

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Interact directly with Global Sports & Events customers to maintain a strong relationship and to ensure that a consistent high-quality service is provided
  • Work closely with the Sports&Events Business Operation Team to ensure that all invoices are properly delivered, and payments are received
  • Manage Sports&Events internal resources to ensure company profitability and client satisfaction
  • Book satellite, fiber and teleport resources globally
  • Establish, develop and maintain business relationships with clients
  • Generate incremental revenue by providing value added services or by extending current contract terms
  • Coordinate presentations of assets for customer distribution in support of sales with internal stakeholders
  • Reconcile bookings and billings monthly ensuring revenues are reported accurately by event, customer, resource and period
  • Assist in understanding process bottlenecks and inconsistencies to continuously improve processes in place
  • Expedite the resolution of escalated client problems and complaints
  • Create and manage a client value plan to highlight client profile, currently purchased services, and potential future value
  • Support and enable sales in forecasting and pipeline management

 

COMPETENCIES

  • Ability to work well in both physical and virtual teams
  • Very well organized with the ability to set and meet deadlines
  • Capable of coordinating work activities over multiple organizations (including vendors)
  • Must be able to comfortably manage high volume, deadline driven workloads
  • Sound decision-making skills based on client, and industry knowledge
  • Strong written and verbal communication skills including experience in working with different levels of the organization
  • Well-developed analytical, problem solving and negotiation skills
  • Ability to deal with multi-disciplinary stakeholders (customers, internal stakeholders, technical experts, finance…)

 

QUALIFICATIONS & EXPERIENCE

  • Proven experience in project management
  • Minimum 5 years of experience in broadcasting industry
  • Full proficiency with Microsoft office suite and experience with relational databases, data analysis and report writing
  • Experience in working with ScheduALL
  • Experience in a leadership role in a fast-paced environment requiring troubleshooting and processing skills
  • Understanding of broadcast operations and sports/entertainment technical requirements
  • Experience in a fast-paced environment requiring troubleshooting and processing skills
  • Understanding of broadcast operations and sports/entertainment technical requirements
  • On call working during weekends might apply
  • Strong written and verbal communication skills including experience with senior management

 

SES is an Equal Opportunity and Affirmative Action Employer

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