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Engineer, Network Operations

Requisition Number:  14657
Contract Type:  Permanent
Location(s): 

Singapore, SG

ROLE DESCRIPTION SUMMARY

At SES we are passionate about delivering high quality connectivity to all four corners of the globe, utilizing cutting edge technology and delivering world class support to our customers. SES’ers make a real difference, our work is never done and we have an opportunity for an exciting Engineering position to join our globally diverse Operations Team directly supporting our end customers.

 

Your job would be to work on the only fully operational NGSO High Throughput Satellite Constellation (O3b) commissioning services and working through Engineering level support escalations; a truly dynamic and rewarding job…… no two days are the same! This is an opportunity for you to work with one of the leading and global-acting satellite service providers focusing on the IP Network Components of the SES product portfolio. Senior Engineers will coach you to acquire invaluable hands-on experience on a steep learning curve for you to soon become a member of the unique satellite connectivity community using your transferable skills.

 

Are you…? 

  • An ambitious Network Operations Engineer with a desire to work on cutting edge technologies and expand your knowledge?
  • Adaptable, dynamic and self-governing with the ability to seek support when required?
  • Calm under pressure and used to achieving milestones?
  • Articulate and possess the ability to converse with Customers and all levels of Internal Stakeholders?
  • Able to derive solutions for problems to help the team improve processes and procedures?
  • Flexible regarding working hours allowing you to take ownership of Customer issues through to a conclusion?
  • A Technology Geek who loves to interface with many different system components?

 

Extended Job Description:

 

PRIMARY RESPONSIBILITIES / KEY RESULTS AREA

  • Commissioning of Customer’s end to end Satellite communications services, focusing on IP Network configurations, validation and acceptance testing with the customer
  • Working with engineering colleagues to take designs through to implemented and tested network services
  • Preparing and updating detailed network design drawings
  • Building monitoring tools using both industry standard and bespoke systems to enable effective alarming and historical data collection of our customer’s end to end systems
  • Level 3 operations engineering support of customer’s sites in-service, to include Network Operations Centre escalation’s and be part of an on-call rotation schedule
  • Work as part of a global team utilizing “follow the sun” support methodology
  • Collaborate with Engineering & Product Development teams in order to support the growth of the SES portfolio of products, act as the “voice of operations” to help ensure new products fit well into the operational environment

 

WHO WE ARE LOOKING FOR (MORE ABOUT YOU)

In order to achieve the outcomes described above, we believe you will have the following: 

Skills/Competencies:

  • Happy to work as part of a global collaborative team
  • An analytical mind with the ability to absorb data and ask challenging technical questions
  • Interest in Linux System Administration & Scripting
  • Advanced knowledge of TCP/IP and Routing Knowledge (BGP, OSPF, ISIS and MPLS)
  • Advanced knowledge of MPLS, Layer 2/3 VPNs, MPLS, CoS/QoS and IPsec
  • Understanding of network analysis, architectures and with SNMP, NTP, DNS, SSH, etc

Preferred Education & Experience: 

  • Bachelors Degree in Network Engineering, Computer Science or equivalent industry experience
  • Juniper and/or Cisco Certifications (example JNCIA / JNCIP / CCNA / CCNP)
  • SD-WAN appliance experience desirable, for example Versa Networks
  • Minimum of 5 years experience in a Network Operations / Implementation role deploying, documenting & troubleshooting customer end to end IP Services
  • Demonstrated understanding of BGP, OSPF and MPLS, Layer 2 / 3 VPNs and IPsec
  • Knowledge and deployment experience of Quality of Service within a network
  • Familiarity with the MX, SRX, EX Juniper product lines
  • Experience in dealing directly with customers and understand how to manage expectations
  • Experience in integrating communication systems with multiple vendor components and providing tested end to end managed services
  • Experience with Unix / Linux systems administration and creation shell scripts to automate tasks
  • Working knowledge of Satellite Systems a plus

Preferred Qualifications: 

  • Fluent English language speaker
  • Ability to work in Singapore
  • Ability to participate in an on-call Rota to cover 24x7x365 support
  • Willingness to travel internationally as required for Training and Customer Site Visits up to 10% of time

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WHAT'S IN IT FOR YOU

  • Flexible working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plans
  • A range of wellness activities and employee assistance programmes (varies by location)
  • An employer that values all aspects of Diversity and respects every individual’s story


The contents of this job description are subject to change. SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, ancestry, national origin, gender, sex, sexual orientation, gender identity, marital status, religion, age, disability, veteran status, or other characteristic protected by local, state, or federal law.

 

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