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Team Leader, Content Distribution Operations

Requisition Number:  14606
Contract Type:  Permanent
Location(s): 

Munich (Unterföhring), DE

ROLE DESCRIPTION SUMMARY

 

The incumbent will act as onsite manager for the Content Distribution Engineering team, offer next-level support to the MCR operators and train local Content Distribution engineers. A critical component of this role is to provide in-depth technical expertise for developing new products and services as well as thorough investigation of operational issues that could not be resolved at the operator level. The position holder will work closely with other departments and customers to address manage expectations and address their needs.  

 

 

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

 

  • Manage and lead a team of Content Distributions Engineers
  • Maintain vast knowledge in the Content Distribution domain
  • Responsible for designing, installing, and maintaining broadcast systems and the troubleshooting issues
  • Lead technical sub-projects for video services implementations for individual customer or platform projects
  • Provide next-level and live event support for MCR departments
  • Work closely with sales and booking to determine requirements for service and events
  • Provide OTT internet streaming support
  • Manage the relevant system and supporting system
  • Oversee and open RMA and tickets with vendors and manufacturers
  • Ensure that the Data Miner monitoring system is maintained
  • Offsite maintenance and installations of equipment (foreign and domestic)
  • Align with vendors and customers on their needs and expectations 
      

COMPETENCIES

 

  • Ability to offer creative solutions, thinking “outside the box”
  • Flexibility, reliability, and the ability to successfully deliver global ground solutions with minimum supervision
  • Excellent communication and interpersonal skills (both oral and written)
  • High level of integrity, work ethic and cultural awareness
  • Ability to identify and clearly communicate the need for change and solve problems
  • Constant motivation to drive improvements
  • Ability to lead a team to and close complex projects
  • Must be willing and able to work on call  

 

QUALIFICATIONS & EXPERIENCE

 

  • Minimum 5 years Satellite Communications/DVB Engineer experience
  • Associates degree in Engineering, Technology, or Computer Science, or equivalent work experience
  • Strong leadership experience
  • Proficient network, IP platform, and satellite communication integration and configuration skills
  • Fluent English language skills, German language skills is considered as an asset

 

SES is an Equal Opportunity and Affirmative Action Employer

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