Playout Operator

ROLE DESCRIPTION SUMMARY

This role serves as a contact person in the Playout Operation area for Engineering and Customer Service departments and is responsible for the smooth operation of the broadcast, as well as the 1st and 2nd level support. Therefore, you will handles special broadcasts, live broadcasts and changes requested by the customer, but also provide service monitoring, single channel monitoring and multi-channel monitoring for more than 50 channels. 

Are you in for the challenge?

You will be responsible for (this is not an exhaustive list):

• Independent and autonomous operation of the transmission automation and server systems
• Monitoring of broadcast quality 
• Reporting of outages, failures incl. relevant ticket generation
• First and second line service in case of major incidents and maintenance of broadcasting
• Operation of the measuring devices, switchers and communication facilities
• Monitoring and control of the DVB broadcast equipment
• Quality check of incoming lines / audio signals

YOUR PROFILE:

Must Have

• Ideally completed technical vocational training in the media sector
• 3+ years´ experience in Live Operating and Broadcast Support
• Experience in working in a managed service environment for Tier 1 customers
• Knowledge and understanding of playout systems and automation
• Background in working with IP technology and audio/video solutions
• Fluent English verbal and written skills

Nice to Have

• Communication skills and problem solving skills
• Teamwork and cross-functional cooperation
• Willingness to work shift (3-shift schedule)
• German language skills

WHAT'S IN IT FOR YOU

• Flexible working policy
• Bonus and equity plans
• Comprehensive and competitive benefits plan
• A range of wellness activities and employee assistance programs 
• An employer that values all aspects of Diversity and respects every individual’s story

    
GOOD TO KNOW
SES is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other characteristics protected by local, state, or federal law.