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Playout Operator

Requisition Number:  14118
Contract Type:  Permanent

Munich (Unterföhring), DE

Playout Operator
Germany - Unterföhring





This role serves as a contact person in the Playout Operation area for Engineering and Customer Service departments. You will be responsible for the smooth operation of the broadcast as well as the 1st and 2nd level support. You will provide service monitoring, single channel monitoring as well as multi-channel monitoring for more than 50 channels. In addition, the Playout Operator handles special broadcasts, live broadcasts and changes requested by the customer.



  • Independent and autonomous operation of the transmission automation and server systems
  • Monitoring of broadcast quality
  • Reporting of outages, failures incl. relevant ticket generation to agreed KPI's
  • First and second line service in case of major incidents and maintenance of broadcasting service
  • Operation of the associated devices, switchers and communication facilities
  • Monitoring and control of the DVB broadcast equipment
  • Quality check of incoming lines / audio signals



  • Good communication skills and service-oriented mindset
  • Problem solving skills
  • Excellent teamwork and cross-functional cooperation
  • Constant motivation to drive improvements
  • Enthusiasm to familiarize oneself with new technologies and to implement it in operative processes
  • Distinctive flexibility and team spirit
  • Independent, Structured, solution-oriented and reliable approach
  • Willingness to work shift (3-shift schedule)



  • Ideally completed technical vocational training in the media sector
  • 3+ years´ experience in Live Operating and Broadcast Support
  • Strong experience in working in a managed service environment for Tier 1 customers
  • Strong knowledge and experience with playout systems and automation
  • Strong experience in working with IP technology and audio/video solutions
  • Fluent English verbal and written skills, German language skills are considered an asset

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