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Playout Operator (limited contract for at least 3 years)

Requisition Number:  10627
Contract Type:  Limited (fixed-term)
Location(s): 

Munich (Unterföhring), DE

ROLE DESCRIPTION SUMMARY

This role serves as a contact person in the Playout Operation area for Engineering and Customer Service departments. You will be responsible for the smooth operation of the broadcast as well as the 1st and 2nd level support. You will provide service monitoring, single channel monitoring as well as multi-channel monitoring for more than 50 channels. In addition, the Playout Operator handles special broadcasts, live broadcasts and changes requested by the customer.

 

Extended Job Description:

 

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Independent and autonomous operation of the transmission automation and server systems
  • Monitoring of broadcast quality
  • Reporting of outages, failures incl. relevant ticket generation
  • First and second line service in case of major incidents and maintenance of broadcasting
  • Operation of the measuring devices, switchers and communication facilities
  • Monitoring and control of the DVB broadcast equipment
  • Quality check of incoming lines / audio signals

 

COMPETENCIES

  • Good communication skills and service-oriented mindset
  • Problem solving skills
  • Excellent teamwork and cross-functional cooperation
  • Constant motivation to drive improvements
  • Enthusiasm to familiarize oneself with new technologies and to implement it in operative processes
  • Distinctive flexibility and team spirit
  • Independent, Structured, solution-oriented and reliable approach
  • Willingness to work shift (3-shift schedule)
  •  

QUALIFICATIONS & EXPERIENCE

  • Ideally completed technical vocational training in the media sector
  • 3+ years´ experience in Live Operating and Broadcast Support
  • Experience in working with IP technology and audio/video solutions
  • Proficient German and English language skills
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