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IT-System Engineer

Requisition Number:  10578
Contract Type:  Permanent
Location(s): 

Munich (Unterföhring), DE

Role description summary

 

HD+ a wholly-owned subsidiary of SES is a B2C platform selling an encrypted package of 24 TV in HD and 2 in UHD directly to end-users. The HD+ service costs 5,75€ / month or 70€ annually.

 

This position reports to the head of the department CRM systems and processes and is responsible for the development of the CRM system infrastructure, according to the internal and external specifications, the coordination of the service providers for an interruption free operation of the systems, and the monitoring and optimization of system processes.

 

Please visit HD+ page to access this role in German:https://www.hd-plus.de/

 

 

Extended Job Description:

 

Primary responsibilities / Key result areas

  • Manage the external service provider for implementing, maintaining and monitoring the B2C and B2B CRM system infrastructure
  • Design and develop the architectural solutions to complex applications, system administration issues, or network concerns
  • Define system solutions based on user/client needs, budgets, and required integrations with existing applications, systems, or platforms
  • Research, identify, select, and test technology products required for solution delivery
  • Perform the documentation of system landscapes, including the description of hardware, network parameter, high-level functions and interaction with other systems
  • Monitor the system operations and verify the system security
  • Maintain the operations of the CRM environment to ensure an end-to-end uptime of 99,91% annually

 

Competencies

  • Ability to work independently and in a pro-active manner
  • Ability to control and monitor external service providers
  • Well-organized and efficient working style
  • Be up to date with the industry and new technologies for system architecture.
  • Excellent communications skills – oral and in writing
  • Fluency in German and English

 

Qualifications & Experience

  • Bachelor's or Master's degree in Computer Science, Business Informatics, Electrical Engineering or any other related field
  • Minimum 2-3 years of experience in highly technical systems environment preferable in B2C or B2B infrastructures and CRM related fields
  • Solid system design, programming and project management skills and therefore being versatile in state of the art computer techniques and programming languages / techniques necessary for this area
  • On call duty is required

 

 

SES is an Equal Opportunity and Affirmative Action Employer

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