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Specialist, Warehouse Logistics

Requisition Number:  10526
Contract Type:  Permanent
Location(s): 

Manassas, VA, US

ROLE DESCRIPTION SUMMARY

As the Specialist, Warehouse Logistics you will be responsible for handling all customer shipment both internally and externally. You will perform a variety of shipping and receiving tasks, verify materials received are as ordered and routes incoming items to appropriate departments/locations, and prepare items for shipment ensuring cost effective courier services. Issues can be a broad variety, including but not limited to: defective parts, exchanges, late or lost deliveries, invoicing errors, repairs, missing items, parts damaged during transit, address changes, credits, problems with customs etc.

Extended Job Description:

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Solve logistics challenges and improve processes
  • Work on complex orders, ensuring all the equipment allocation and shipping requirements are met
  • Prepare shipments for postal or commercial conveyance, determine most economical and efficient shipping method, select appropriate shipping container, and pack items to ensure safe delivery
  • Prepare bills of lading and check items to be shipped against work orders to ascertain that quantities, destination, and routing are correct
  • Receive and unload incoming materials and compare information on packing slip with purchase order to verify accuracy of shipment (may process return shipments from customers)
  • Inspect shipments for damages or defects, record discrepancies or damages, and notify supervisor and/or purchasing personnel
  • Trace lost shipments and/or customer claims of lost shipments and initiate proof of delivery documents
  • Provide requested reporting on inventory, shipment details and shipments in process
  • Maintain metrics, reports, process documentation, and customer service logs
  • Guide and train employees performing related work
  • Organize shipments of spares replenishments for future replenishments of RMA material in collaboration with the CSM and RLM for the return of equipment
  • Resolve daily carrier issues as needed to ensure service performance
  • Serve as initial point of contact to receive and handle issues regarding service, rates, and schedules

 

COMPETENCIES

  • Problem-solving
  • Attention to detail
  • Customer service

QUALIFICATION & EXPERIENCE

Required

  • Experience with SAP CRM system
  • Bachelor’s degree in Logistics Management or equivalent work experience
  • Minimum 3-5 years’ experience in warehousing and international logistics
  • Knowledge of domestic and international import/export rules and regulations
  • Ability to frequently lift and carry 50 pounds

 

Preferred

  • Forklift certification

WHAT'S IN IT FOR YOU?

In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support you’ll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. We’re proud to belong to the SES team and collaborate towards success.

 

GOOD TO KNOW

SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and/or other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a “protected individual” as defined by 8 U.S.C. 1324b(a)(3), or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

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