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Gateway Infrastructure Engineer

Requisition Number:  16694
Contract Type:  Permanent
Location(s): 

Manassas, VA, US Somis, CA, US Woodbine, MD, US Hawley, PA, US

 

 

ROLE DESCRIPTION SUMMARY

 

The Gateway Infrastructure Engineer is a key member of the SES Gateway Operations team, providing technical assistance in the areas of ground systems operations, maintenance, and system adaptation and enhancement. The engineer’s primary objective is to ensure SES customers are provided the highest quality service, through supporting Ground Operations, NOC staff, gateway services providers, and customers in troubleshooting and problem resolution. Frequent travel to gateway facilities to perform corrective and preventative maintenance, equipment installations, and system upgrades is required.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

 

  • Maintain Ground system with a clear focus on SES’ HTS GEO, SES-17, mPower, Microsoft EOS gateway stations within the Americas
  • Assist in the maintenance, repair, and logistics of Gateway systems, procedures, and tools
  • Technical interface to third-party gateway vendors providing GEO compatible antennas, RF components, and baseband equipment; coordinating corrective actions and product improvements
  • Provide engineering/ operational leadership in the testing, monitoring, and ongoing support of the Ground Infrastructure at third-party SES Gateway stations located within the Americas
  • Work with Ground Operations and local third-party gateway site personnel on problem identification and resolution, perform root cause analysis, and support logistics functions for defective parts return and repair by vendors
  • Work in a team environment, sharing information seamlessly across the group

 

COMPETENCIES

 

  • Good organization skills and ability to lead complex projects across various teams, in a fast-paced and international environment
  • High attention to technical details
  • Self-starter, ability to set priorities, be flexible and to deliver under time constraints without direct supervision
  • High sensitivity to customers’ needs and capacity to find solutions to complex technical problems and overcome obstacles to deliver a high quality of service
  • Good communication skills, both written and verbal
  • High level of computer literacy across various platforms, good mechanical and electrical diagnostics and troubleshooting ability

 

QUALIFICATION & EXPERIENCE

 

  • BS in Engineering or equivalent experience with communications satellite systems
  • Minimum 5 years of experience in the satellite and/or telecommunications industry
  • At least 5 years of experience in developing and/or maintaining satellite terminal systems or satellite-based networking & data systems, with VSAT experience a plus
  • Experience troubleshooting, operating, and maintaining local and remote baseband, IF, RF, antennas, and WAN/LAN equipment
  • Solid working knowledge of Satellite Communications Baseband, Network Management, and Modem systems equipment
  • Experienced in developing and maintaining high availability satellite or telecommunications systems through the use of manned and unmanned facilities
  • Complete understanding of GEO telecommunications satellite technologies and systems
  • Previous Ka-Band systems experience is a plus
  • Working knowledge of IP routing, networking and some scripting or software development a plus
  • Language skills: English fluency, Spanish a plus

 

OTHER REQUIREMENTS:

 

  • Ability to easily travel nationally and internationally, up to 50% of the time

 

What’s in it for you: 

 

  • Flexible hybrid working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plans
  • A range of wellness activities and employee assistance programs (varies by location)

 

Good to Know:

SES is an Equal Opportunity and Affirmative Action Employer. SES is committed to workplace diversity, equity & inclusion. We do not discriminate on the basis on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other characteristic protected by local, state, or federal law

 


Nearest Major Market: Washington DC

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