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Engineer, IP and Platform Services

Requisition Number:  16336
Contract Type:  Permanent
Location(s): 

Manassas, VA, US

ROLE DESCRIPTION SUMMARY
This position manages the implementation and operations of IPS global platform infrastructure ensuring plat-forms are operated and maintained in the most efficient manner to maximize performance and revenue. The role also is in charge of specific support to Sales, NOC, CSM, CAMs, etc., and interfaces other Global Services Practices as well as with SES Technology Departments.

 

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Configures, coordinates, and implements IPS activations and grooms as determined via the Lead2Order (L2O) process and following established Change Management practices.
  • Works with PLM/PDE to design/develop/implement new IPS platform solutions.
  • Works with PDE/platform vendors to identify and resolve bugs and other services issues on IPS platforms.
  • Own Level 3 operational support activities towards NOC and to Customers as a point of escalation to resolve service incidents.
  • Installs and configures IPS platform infrastructure as required by Platform Creation process.
  • Resolves any issues that arise during the activation or grooming of IPS with the customer and/or Sales Engi-neer as appropriate.
  • Allocates customer IP blocks via the allocation database (IP Control) and registers the allocation with the appropriate Regional Internet Registry (RIR).
  • Maintains accurate documentation of individual service parameters for all IPS within the customer database (SIT).
  • Able to plan, configure, coordinate and implement platform activations, transitions, migrations, and enhance-ments as required and following established Change Management practices.
  • Ensures all SES assets are reclaimed, and appropriate databases are updated for any IPS deactivations and/or terminations.
  • Identifies areas for process improvement and makes recommendations to improve processes.

 

QUALIFICATION & EXPERIENCE

  • BS in Information Systems Technology or equivalent job/military experience in the Satellite Communication and/or Networking field.
  • Extensive knowledge of Satellite Communication, RF principles and RF measurement techniques.
  • Minimum 5, preferably 10, years of professional experience in satellite communication and related services and systems 
  • Knowledge of and experience with a variety of mobile VSAT antenna systems
  • Satellite Communication related certifications
  • Knowledge of IP and networking principles
  • Cisco Certifications (CCNA, CCNP) or related networking certifications
  • iDirect experience and/or certifications
  • Knowledge of and experience with a variety of two-way satcom vendor platforms
  • Knowledge of DVB-S2/S2X, TDMA, and D-SCPC systems

 

WHAT'S IN IT FOR YOU?

  • Flexible working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plans
  • A range of wellness activities and employee assistance programmes (varies by location)
  • An employer that values all aspects of Diversity and respects every individual’s story

 

GOOD TO KNOW

SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

 

In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and/or other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a “protected individual” as defined by 8 U.S.C. 1324b(a)(3), or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.


Nearest Major Market: Washington DC

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