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Engineer, Station Support

Requisition Number:  17955
Contract Type:  Permanent
Location(s): 

Haleiwa, HI, US

ROLE DESCRIPTION SUMMARY
SES operates Geosynchronous Orbit (GEO), Middle Earth Orbit (MEO), High Throughput Satellite (HTS) satellites. We support industries including cruise lines, airlines, unmanned aerial vehicles, and humanitarian missions. In this role you will provide first-level technical support for all customer service, operation, installation, and maintenance processes at a Satellite Ground Station. You will be responsible for maintaining service availability by monitoring, operating, troubleshooting, and supporting satellite communications equipment. *Please note this position is in Haleiwa, HI*

 

If you are interested in this position, please click below for further detail.

 

Extended Job Description:

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

  • Create and update RF drawings 
  • Procure or manufacture supporting electronic equipment such as discrete capability enhancements like alarms, M&C, and remote switching
  • Assist the site manager in daily operations oversight and provide operational continuity in manager’s absence
  • Maintain inventory, periodic reporting Interface, and coordinate with Logistics for shipments
  • Train employees, contractors, and other affiliates on site specific equiptment and proceedures 
  • Assess, schedule and monitor vendors on preventative maintenance and routine repair of electronic and electromechanical equipment
  • Partner with engineering and program management planning by providing specificaitons, measurements, hardware evaluations, and environmental factors 
  • Perform from system to component level troubleshooting
  • Install, maintain, test, and calibrate satellite ground operations equipment such as: cables, high-power amplifiers, fiber-optic systems, frequency converters, path switching units, antenna control systems, low-noise amplifiers, and low-noise block downconverters, basebands, digital platform systems, and waveguide assemblies
  • Support Network Operations Center (NOC) calls/emails including responding to equptment, station, facility, and Monitor & Control (M&C) alarms 
  • Create and update documentation such as reports, schematics, proceedures, diagrams, and drawing  
  • Provide 24/7 on-call support
  • Meet 99.98% teleport services and 100% of Telemetry, Tracking, and Control availability

 

COMPETENCIES

  • Customer service
  • Prioritization 
  • Problem-solving 
  • Team player 
  • Flexibility 
  • Self-motivated 
  • Written and verbal communication 
  • Global cultural awareness 

 

QUALIFICATIONS & EXPERIENCE

Required

  • 5+ years of experience and a Bachelor’s degree in RF Engineering, Electrical Engineering, Telecommunica-tions, or related field (equivalent combination of experience and education will also be considered) 
  • Must live in or near Haleiwa, HI or willing to relocate
  • Moderate experience with teleport satellite ground operations systems 
  • Moderate experience with satellite communications, broadband, telecommunications, digital platforms, high throughput satellites, and networking systems  
  • Experience fabricating solder small components, wires, and cable connectors
  • Ability to read system block diagrams and schematics 
  • Ability to lift 50lbs, climb ladders, and work in confined spaces 
  • Ability to travel domestically up to10% of the time 
  • Ability to be on call Experience creating 
  • RF drawings and diagrams

Preferred

  • Experience in network programming 
  • Experience in M&C programming  
  • Cisco certification 

 

The salary range for this full-time position is $90,000.00 - $102,000.00 + bonus  + benefits. Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the target salary for new hires in Hawaii..Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. We understand market salaries can evolve and we are conscious that sometimes these will be open to review.

 

In addition, we offer:

  • Bonus plan
  • Comprehensive and competitive benefits plans
  • A range of wellness activities and employee assistance programs (varies by location)

 

SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

 

In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR), and/or other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a “protected individual” as defined by 8 U.S.C. 1324b(a)(3), or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

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