Specialist/Analyst, Tester - The Link

ROLE DESCRIPTION SUMMARY

We are seeking a highly motivated and detail-oriented Customer Portal Tester to join our team. The ideal candidate will play a critical role in ensuring the functionality, usability, and reliability of our customer portal. This role requires a strong understanding of business functionalities, excellent testing skills using Selenium for web application testing, and proficiency in testing APIs using Postman.

If you are a dedicated tester who can ensure the quality and reliability of our customer portal while contributing to the growth of our business, we encourage you to apply. Join our team and help us deliver an exceptional customer experience through robust testing practices.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Functional Testing:
  • Understand and analyze business requirements and user stories related to the customer portal.
  • Create and execute comprehensive test cases to ensure all functionalities meet business needs.
  • Identify and report defects with clear, concise documentation.
  • Automated Testing with Selenium:
  • Develop and maintain automated test scripts using Selenium WebDriver for web application testing.
  • Execute automated test suites, analyze results, and report any failures.
  • Continuously enhance and optimize test scripts for efficiency and maintainability.
• API Testing with Postman:
  • Conduct API testing using Postman to validate data exchanges and integrations.
  • Write API test scripts to verify the functionality, performance, and security of APIs.
  • Collaborate with developers to resolve API-related issues.
• Regression Testing:
  • Perform regression testing to ensure that new features or updates do not negatively impact existing functionalities.
  • Maintain a regression test suite and automate recurring regression tests where applicable.
• Documentation:
  • Document test cases, test results, and any issues discovered during testing.
  • Create and maintain test plans and test strategy documentation.
• Collaboration:
  • Collaborate closely with cross-functional teams including developers, product managers, and business analysts to ensure alignment on testing priorities and requirements.
  • Participate in daily stand-up meetings and sprint planning sessions.

COMPETENCIES

• Excellent analytical and problem-solving skills
• Proactively identifies ways to contribute to the team and wider SES goals. Shows the ability to motivate self, complete tasks and achieve goals.
• Accountability: holds self and others accountable for individual and team results. Accepts responsibility for mistakes. Uses resources in an efficient way. Shows honesty and truthfulness.
• Ability to understand and challenge business requirements.
• Mindset focused on helping others to succeed\mentoring (there will be more junior members joining over time)
• Ability to work autonomously as well in collaboration with other members of the team with minimal supervision with a commitment to KPI`s
• Service and customer-centric mindset
• Openness for new technologies, ability to learn them quickly, and readiness for change.
• Ability to work in a rapidly changing environment under tight timelines.
• Willingness to travel internationally.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience of at least 5 years in functional testing of web applications, understanding business processes, and translating them into test cases.
• Proficiency in test automation using Selenium WebDriver and scripting languages (preferably with C#).
• Strong experience in API testing with tools like Postman, understanding RESTful APIs and JSON.
• Knowledge of software testing methodologies, test management tools, and defect tracking systems.
• Excellent problem-solving skills, attention to detail, and the ability to work independently.
• Strong communication skills and the ability to collaborate effectively within a team.
• Familiarity with agile development methodologies (e.g., Scrum) is a plus.
• Experience with CI/CD pipelines and automation is a plus