Senior Support Engineer (RF) 1 1 1 1

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
▲ Provide implementation support for all SES Network related services sold to our customers
▲ Interact daily with SES teams responsible for activating and supporting SES service to our customer base
▲ Support network service activation for the Maritime Cruise and Aero industry
▲ Provide Level 3 support for Network Operations Centre
▲ Manage the relationship with peers and third parties to deliver a successful and optimized network and Satellite environment
▲ Create, disseminate and (as required) update documentation of SES Networks of identified network processes, procedures, and controls
▲ Work directly with customers and other internal departments and organizations to facilitate net-works engineering implementation, and acceptable levels service
▲ Manages tools required to efficiently operate within the networking team - specifically Monitoring and management tools
▲ Follow up on deficiencies identified in monitoring reviews, self-assessments, automated assessments, and internal and external audits to ensure that appropriate remediation measures have been taken
▲ Provide Pre-Sales support as needed

QUALIFICATIONS & EXPERIENCE
▲ Bachelor’s degree in IT or equivalent filed
▲ 5+ years of experience in MPLS, L2VPN, L3VPN, IP Transit, Carrier Ethernet, CG-NAT
▲ 5+ years of experience of deployment experience of Quality of Service within a network
▲ CCNP, or CCDP, or JNCIP is a must
▲ CCIE, JNCIE certification is a plus
▲ Extensive TCP/IP and routing knowledge (BGP,OSPF,ISIS,BFD)
▲ Familiarity with the Cisco and Juniper routing and switching product lines
▲ Professional level at various IGP protocols
▲ Professional level knowledge of Switching Protocols
▲ Professional level in BGP protocol
▲ Expertise on Service provider and Enterprise networks
▲ Expertise on Versa SD-WAN solutions
▲ Experience with network security and network management
▲ Be proficient on Linux, and Windows servers
▲ Experience in Satellite Communication systems preferred

OTHER KEY REQUIREMENTS / COMMENTS
    On-call duties will be required 24/7 on a rotational basis