Senior Specialist, Business Process Architecture

ROLE DESCRIPTION SUMMARY

The incumbent plays a key role in structuring the end-to-end business process in terms of governance, best practices and information required to enable long-term continuous improvement. This role drives cross-functional alignment, and resolutions of identified issues, as well as supports implementation teams to deliver on pre-agreed business process requirements.  

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Collaborate with all the departments in the organization to ensure cross-functional alignment, integrate business requirements into process models
• Design Business Process models to ensure all steps, inputs, outputs, and roles are clearly defined according to standards and best practices
• Analyse process models, workflows, and business requirements to identify process gaps, inefficiencies, and risks while ensuring processes are streamlined and aligned with strategic objectives
• Address process gaps (e.g., operation and ownership) and drive resolution of identified inefficiencies, as well as define mitigation strategies for potential risks
• Work alongside other Business Process Management team members to connect existing process information into the SES Business Process Blueprint
• Collaborate with IT to ensure tools and technologies support business requirements and automation of manual tasks
• Use, and coach other teams to use process standards and best practices for process design to ensure consistency, efficiency, and compliance across the organization
• Coach other teams to define Key Performance Indicators (KPIs) that can be used to monitor process performance, and promote a culture of continuous improvement

COMPETENCIES

• Strong communication and interpersonal skills
• Ability to see beyond immediate issues to focus on sustainable improvement
• Strong problem-solving skills and attention to detail
• Effective project management skills and analytical skills
• Capable of working both independently and collaboratively
• Ability to set and manage priorities in a fast-paced environment
• Continuous learner, eager to become proficient in business process management

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Engineering or relevant field
• 5 years+ of experience working on documenting and designing processes
• Proven knowledge on BPMN and/or SOX compliance preferred
• Strong background understanding how to feed business requirements into IT tools and technologies
• Previous experience on S/4 Hana implementation is a plus
• Previous experience working with SAP Signavio is a plus