Administrator Talent Acquisition

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
•    Monitor and manage the Contractor Helpdesk inbox, responding to inquiries and resolving is-sues in a timely and professional manner.
•    Onboard new contractors in Oracle, ensuring all required documentation, system entries, and approvals are completed accurately.
•    Process contractor extensions and terminations, ensuring compliance with policy and data integ-rity across systems.
•    Provide day-to-day support and guidance to hiring managers on contractor-related processes, policies, and workflows.
•    Assist managers with navigating ServiceNow workflows for contractor actions, including new re-quests, updates, and approvals.
•    Partner with Procurement and Finance teams to assist managers with the Statement of Work (SOW) and Purchase Order (PO) processes.
•    Support managers with required forms and documentation for hiring or extending contractors.
•    Coordinate with IT and system administrators to troubleshoot or resolve contractor access and login issues.
•    Generate and maintain contractor reports and dashboards, responding to ad-hoc data requests from business leaders.
•    Provide occasional Talent Acquisition (TA) support, including interview scheduling, candidate co-ordination, and other administrative tasks as needed.
•    Participate in process improvement initiatives to enhance efficiency and user experience within the contractor management workflow.

QUALIFICATIONS & EXPERIENCE
•    Bachelor’s degree 
•    Minimum of 4+ years’ experience in HR, talent acquisition operations, or contractor/vendor management.
•    Proven experience with HR systems and data entry; Oracle and/or ServiceNow experience preferred.
•    Strong proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word).
•    Excellent written and verbal communication skills in English.
•    Demonstrated ability to manage confidential information with discretion.
•    Strong organizational and time-management skills with the ability to prioritize multiple re-quests.
•    Must be able to work a US Eastern Time schedule to support global stakeholders.