(Senior) Engineer, Network Engineering Data Services 1

ROLE DESCRIPTION SUMMARY

The (Senior) Engineer, Network Engineering Data Services works closely with SES Networks customers, Product teams and Operation teams to design, implement, maintain, and monitor SES Network products and the customers’ premise equipment at remote locations. This role will be responsible for implementing and testing internal and customers’ networks end-to-end.

In this role, the position holder will serve as Subject Matter expert in the field of communication services and applications.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

▲ Provide implementation support for all SES Network related services sold to our customers

▲ Interact daily with SES teams responsible for activating and supporting SES service to our customer base

▲ Support network service activation for the Maritime Cruise and Aero industry

▲ Provide Level 3 support for Network Operations Centre

▲ Manage the relationship with peers and third parties to deliver a successful and optimized network and Satellite environment

▲ Create, disseminate and (as required) update documentation of SES Networks of identified network processes, procedures, and controls

▲ Work directly with customers and other internal departments and organizations to facilitate networks engineering implementation, and acceptable levels service

▲ Manages tools required to efficiently operate within the networking team specifically Monitoring and management tools

▲ Follow up on deficiencies identified in monitoring reviews, self-assessments, automated assessments, and internal and external audits to ensure that appropriate remediation measures have been taken

▲ Provide Pre-Sales support as needed

COMPETENCIES

▲ Ability to interact with customers and team members without supervision
▲ Sense of urgency, initiative, and competitive drive to get things done
▲ Strong technical problem solving and analytic skills to isolate problems, recommend and implement solutions
▲ High attention to detail
▲ Follow tasks to completion and be dependable
▲ Demonstrate a professional business attitude when working with internal staff and external customers
▲ Ability to work at in a fast-paced environment, dealing with multiple priorities
▲ Ability to manage projects
▲ Ability to learn new technologies quickly

QUALIFICATIONS & EXPERIENCE

▲ Bachelor’s degree in IT or equivalent filed
▲ 5+ years of experience in MPLS, L2VPN, L3VPN, IP Transit, Carrier Ethernet, CG-NAT
▲ 5+ years of experience of deployment experience of Quality of Service within a network
▲ CCNP, or CCDP, or JNCIP is a must
▲ CCIE, JNCIE certification is a plus
▲ Extensive TCP/IP and routing knowledge (BGP,OSPF,ISIS,BFD)
▲ Familiarity with the Cisco and Juniper routing and switching product lines
▲ Professional level at various IGP protocols
▲ Professional level knowledge of Switching Protocols
▲ Professional level in BGP protocol
▲ Expertise on Service provider and Enterprise networks
▲ Expertise on Versa SD-WAN solutions
▲ Experience with network security and network management
▲ Be proficient on Linux, and Windows servers
▲ Experience in Satellite Communication systems preferred

OTHER KEY REQUIREMENTS / COMMENTS

    On-call duties will be required 24/7 on a rotational basis