(Junior) Specialist, Master Data Management 1

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

Specific External Workforce related responsibilities
•    Raise, amend, and manage Purchase Orders in SAP / Oracale / Navision in line with approved requisi-tions, contracts, and procurement policies.
•    Ensure PO creation and processing within defined SLAs, proactively managing exceptions and delays.
•    Manage procurement-related ServiceNow tickets end-to-end, including intake validation, prioritization, resolution, and timely closure.
•    Monitor ticket queues and PO backlogs, ensuring transparent status updates to stakeholders and escala-tion of aging items.
•    Perform day-to-day Procure-to-Pay (P2P) operational activities including PO changes, cancellations, GR/IR alignment support, and issue resolution.
•    Validate requisition data, pricing, tax, account assignment, cost centers, and asset indicators prior to PO creation.
•    Ensure compliance with procurement policies, approval thresholds, and internal controls.
•    Support procurement operations for low to mid-value purchases, ensuring accuracy, timeliness, and audit readiness.
•    Support Fixed Asset-related procurement activities, ensuring correct asset classification, capitalization indicators, and alignment with accounting requirements.
•    Work closely with the Vendor Master Data (VMD) team to ensure timely vendor creation, updates, and issue resolution.
•    Validate vendor data requirements prior to PO creation to avoid downstream payment or compliance is-sues.
•    Act as a key liaison between Procurement, Finance, AP, FAM, and business stakeholders to resolve opera-tional issues.
•    Ensure all procurement activities are executed in line with internal controls, SOX requirements, and au-dit standards.
•    Maintain accurate documentation, trackers, and audit evidence for PO processing and ticket resolution.
•    Prepare and maintain operational reports on PO volumes, SLA adherence, ticket aging, and exception trends.
•    Identify recurring issues and contribute to process improvements, standardization, and automation opportunities.
•    Provide clear, timely communication and guidance to stakeholders on procurement processes and re-quirements.
•    Support transition, stabilization, and continuous improvement initiatives within Procurement Operations.

QUALIFICATIONS & EXPERIENCE

•    BSc in Business Administration, Finance, Purchasing, Supply Chain Management, Engineering
•    Bachelor’s degree in Business Administration, Finance, Supply Chain, Commerce, or Engineering
•    6–8 years of experience in Procurement Operations / PO Management within a Shared Services or corporate environment
•    Strong hands-on experience with SAP P2P processes (S/4HANA preferred / Oracle)
•    Proven experience managing ServiceNow or similar ticketing systems with SLA accountability
•    Working knowledge of Fixed Asset-related procurement processes and coordination with FA teams
•    Experience working with Vendor Master Data (VMD) processes and systems
•    Proficiency in Microsoft Excel; reporting and data analysis experience preferred
•    Experience working in a global, multi-cultural environment is an advantage