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SMC Operator (Playout and NOC) 1

Requisition Number:  16659
Contract Type:  Permanent

Bucharest, RO



The SMC Operator has functional responsibility for the Playout and or the MCR (Master Control Room) during the respective shift schedule. The SMC Operator is organizing the working processes during the shift hours to ensure that the provided services run efficiently without interruption. The SMC Operator must conduct Playout Operations including LIVE activities when required, support the company services in first and second levels and to escalate to level 3 when required.


Additionally, the SMC Operator is required to manage events that occurred during the shift and present outcome of investigations to the respective leadership team. The SMC is the first point of contact for internal stakeholders as well as external customers.


Interested in learning more? Please click on the link below:


Extended Job Description:



  • Monitor Broadcast systems and company services
  • Troubleshoot and fix technical & operational issues (L1&2) in real time in all technical domains (Playout, DVB, RF etc.)
  • Monitor and operate infrastructure systems such as Electricity, Air Conditioning, Fire alarm systems, etc.
  • Accountability for managing events and ensure closure while maintaining a detailed record of the problems and methods used to solve them
  • Coordinate an escalation process until resolution, with in-house engineers and 3rd parties following the internal escalation matrix
  • Validating scheduled media content and playlists received from the customers and or from the MX1 internal scheduling system
  • Configure, test and execute Live activities
  • Communicate, coordinate and monitor technical maintenances related to the company’s internal departments, customers and providers
  • Write work procedures and service documentation according to personal/team objectives
  • Work in rotating shifts, including night shifts




  • Technical background (Practical engineer / bachelor’s degree)
  • Strong experience with classical and IP based broadcasting systems
  • Experience in signal contribution and distribution
  • Fluent English, written and verbal  


What’s in it for you: 


  • Flexible working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plans
  • A range of wellness activities and employee assistance programmes (varies by location)
  • An employer that values all aspects of Diversity and respects every individual’s story


Good to Know:

SES is an Equal Opportunity employer, committed to workplace diversity & inclusion. We do not discriminate on the basis on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other characteristic protected by local, state, or federal law.


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