ROLE DESCRIPTION

The Talent Acquisition Administrator will play a key role in supporting the company’s Contractor Management Desk within the Talent Acquisition function. This position ensures smooth execution of contractor onboarding, extensions, terminations, and related administrative processes. The role requires strong organizational skills, accuracy, and a customer-service mindset to support business managers and vendors across multiple regions.

In this role, you will act as the first point of contact for contractor-related inquiries, provide guidance on processes and policies, and collaborate with Managers, IT, Procurement, and Finance teams to resolve access or documentation issues. This role also provides intermittent support to the broader Talent Acquisition team for interview coordination and other operational tasks.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

As Junior HR Admin & Contractor Coordinator, you will be responsible to :
•    Monitor and manage the Contractor Helpdesk inbox, responding to inquiries and resolving issues in a timely and professional manner.
•    Onboard new contractors in Oracle, ensuring all required documentation, system entries, and approvals are completed accurately.

•    Process contractor extensions and terminations, ensuring compliance with policy and data integrity across systems.
•    Provide day-to-day support and guidance to hiring managers on contractor-related processes, policies, and workflows.
•    Assist managers with navigating ServiceNow workflows for contractor actions, including new requests, updates, and approvals.

•    Partner with Procurement and Finance teams to assist managers with the Statement of Work (SOW) and Purchase Order (PO) processes.
•    Support managers with required forms and documentation for hiring or extending contractors.
•    Coordinate with IT and system administrators to troubleshoot or resolve contractor access and login issues.

•    Generate and maintain contractor reports and dashboards, responding to ad hoc data requests from business leaders.
•    Provide occasional Talent Acquisition (TA) support, including interview scheduling, candidate coordination, and other administrative tasks as needed.
•    Participate in process improvement initiatives to enhance efficiency and user experience within the contractor management workflow.

QUALIFICATIONS & EXPERIENCE

•    Bachelor’s degree 
•    Minimum of 2-3 years’ experience in HR, talent acquisition operations, or contractor/vendor management.

•    Proven experience with HR systems and data entry; Oracle and/or ServiceNow experience preferred.
•    Strong proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word).
•    Excellent written and verbal communication skills in English.
•    Demonstrated ability to manage confidential information with discretion.
•    Strong organizational and time-management skills with the ability to prioritize multiple re-quests.
•    Must be able to work a US Eastern Time schedule to support global stakeholders.