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Summer Job - Customer Service Operations

Requisition Number:  12994
Contract Type:  Internship/trainee
Location(s): 

Betzdorf, LU

ROLE DESCRIPTION SUMMARY

2-month summer job, starting in June 2021

This is an exciting opportunity to become part of the Service Management Center (SMC) team which is amongst others responsible for 24/7 payload operations on our satellites. Based in Betzdorf (Luxembourg), you will support the operational work covering Occasional Use Accesses.

 

Extended Job Description:

YOUR RESPONSIBILITIES

  • Taking incoming calls from Satellite News Gathering (SNG) trucks and do carrier line up's over spectrum analyzer
  • Support the Dino controller on several other monitoring and fault finding activities in the TV business
  • As these activities are often in the evening hours and weekends, this summer job would require working some day/evening shifts and some Saturdays. Thus, the working hours will be either from 08:00-17:00 or 14:00-22:00. However, a plan will be set up in advance.


YOUR PROFILE

  • Being a current student in engineering, telecommunications or any other relevant technical area;
  • Fluent in English, with any additional language (e.g. French or German) being an asset;
  • Ability to work accurately with high attention to detail;
  • Computer literate (Excel, MS PowerPoint);
  • Work independently as well as in a team;
  • Good Communication Skills;
  • Technical interest in satellites;
  • EU nationality or work permit for Luxembourg.

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