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Internship - Software Solutions Engineer

Requisition Number:  13416
Contract Type:  Internship/trainee
Location(s): 

Betzdorf, LU

ROLE DESCRIPTION SUMMARY
6-month internship, starting in the third quarter of 2021
This is an exciting opportunity to become part of the Software Solutions Engineering team at SES-TechCom in a fast-paced, global organization within an innovative and unique industry.


Based in Betzdorf (Luxembourg) you will be part of the Emergency.lu (https://emergency.lu) team, you will contribute to one of the following projects:
-    Asset Management System for our customer, solution based on OTRS.
-    Unified Monitoring System and multi-tenant customer interface

 

Extended Job Description:

 

YOUR RESPONSIBILITIES
As part of the Emergency.lu software team, you will contribute to the software development of either the Asset Management System or Monitoring System, both Systems consist in the agnostic and effective integration of different modules of the Emergency.lu, thus you will interact with multiple SES Techcom teams (RF Engineer, Network Engineer, System Engineer).

Your responsibilities will be the following but not limited to:

  • Contribute to enhance and create automation in processes and procedures (OTRS, NETXMS, GRAFANA
  • Support the development of Asset Management system:
    • Evaluation of the new releases of the OTRS solution
    • Planning migration to the new version of OTRS
    • Migration to the new version of OTRS
  • Unified Monitoring System:
    • Continue the evaluation of the TIGK (Telegraf, InfluxDB, Grafana, Kapacitor)
    • Implementation of new features

 

YOUR PROFILE

  • Being a current Bachelor/ Master’s student in Aerospace, Computer Science, Software Engineering or in a relevant technical area;
  • Strong interest in network monitoring systems, customer support interfaces and key performance indicator metrics;
  • Working knowledge of Linux, Perl, IP networks and protocols;
  • Excellent analytical and judgment skills;
  • Work independently as well as in a team;
  • Fluency in spoken and written English with additional languages is considered an asset;
  • EU nationality or work permit for Luxembourg.

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