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Internship - Satellite Ground Systems Incident and Asset Management in Perl

Requisition Number:  8335
Contract Type:  Internship/trainee

Betzdorf, LU


6-month internship, starting  as soon as possible.

This is an exciting opportunity to become part of the Technology Programs Management engineering department in a fast-paced, global organization within an innovative and unique industry.

Based in Luxembourg, you will contribute to extend and customize the Incident and Asset Management System for our customer’s Emergency Response communication platform (https://emergency.lu). The Incident and Asset Management System is currently based on OTRS software (https://community.otrs.com/).


Extended Job Description:


Support the development, configuration and verification of a multi-tenant incident and asset management system for a geographically distributed satellite ground station network. Examples of required extensions include:

  • Integrated user management and central authentication
  • Self-monitoring, backup and high-availability
  • Network Monitoring and Operational System integration
  • Customer Business Support System integration
  • Performance analysis & scalability
  • Additional Customer Service Management (CSM) and Multimedia Network Operations Centre (MNOC) requirements & feedback



  • Being an advanced Bachelor or Master student in ICT or in a relevant technical area;
  • Strong interest in network monitoring systems, customer support interfaces and key performance indicator metrics
  • Sound knowledge of IP networks and protocols
  • Basic understanding of satellite ground stations
  • Working knowledge of Linux and Perl
  • Excellent analytical and judgment skills
  • Ability to set priorities and to work under tight deadlines;
  • Work independently as well as in a team;
  • Fluency in spoken and written English with additional languages considered an asset.
  • EU nationality or work permit for Luxembourg.


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