Director, Industry Practices Channel

ROLE DESCRIPTION:

You will be responsible for driving profitable growth for SES in the global Channel segment. From your understanding of market dynamics, business & technology drivers and built on a solid understanding of customer priorities and operational model, you will together with a cross functional team, map out and execute strategic global business goals culminating in profitable growth by positioning the SES brand as a leader in multi orbit satellite solutions, and securing the highest levels of customer satisfaction by acting as a true business partner through a well-executed GTM and operational delivery. In your day-to-day activities, you will together with a smaller team, grow the business pipeline and the company readiness through proactive engagement with the customer, the regional sales organization and other internal stakeholders, aligning company resources towards customer success.

You will be responsible for (this is not an exhaustive list):

• Lead and maintaining a cross-company market growth plan for the Channel segment
• Lead and developing a direct and cross functional team to implement the growth plan
• Deliver profitable growth through a well-developed and executed competitive segment plan
• Identify key customers and must-win opportunities to secure the foundation for strong company growth in the sector/field and lay out the commercial, contractual and negotiation strategy based on long-term sales cycles and customer buying cycles
• Map customer requirements into recommendations and, together with internal stakeholders, propose and evolve solutions and/or products
• Work in partnership with SES fulfilment functions to ensure the highest levels of operational performance and customer satisfaction in SES delivery
• Contribute to knowledge sharing, ensuring the customer vision & strategy is communicated to relevant stakeholders and align company resources towards SES and customer success 
• Coach, mentor and raise the teams’ ability to deliver and exceed expectations while creating opportunities for succession talent

YOUR PROFILE

1. Must have 

• Degree level qualified. with an understanding of the relevant market
• At least 10 years working in the industry and in related positions and well-versed in the market with decision-makers and/or influencer relationships
• Demonstrated leadership experience in an international and multi-cultural environment
• Demonstrable experience of all detailed competencies : 
  •  
  • Ability to balance strategic thinking/tactical operations to execute Company’s vision
  • Proven experience in the channel segment and proven ability to understand the business of our customers (and their customers) and able to create industry insights that will position SES as a leading supplier in multi orbit solutions
  • Ability to cover strategic thinking and planning with tactical operations and implementation to execute SES’s vision
  • Ability to motivate and inspire a team to meet and exceed performance objectives
  • Strong presentation, negotiation and influencing skills with very good commercial judgment and the ability to prioritise and meet deadlines
  • Good technical knowledge in satellite connectivity would be advantageous but not essential, however a technology background and understanding of the trends impacting the industry and the drivers linked to digital transformation of the industry are essential
  • Strong interpersonal and networking skills and outstanding customer focus with the ability to establish and develop high level business contacts through an approach that prioritises customer success
  • Ability to sell and deliver competitive solutions that meet and exceed customer expectations
  • High level of personal integrity
  • Ability to act as an enterprise leader working in the wider interests of SES and a true team player
  • Demonstrable experience in driving transformation within teams and ways of working

Embark on a career with us, where diversity isn't just a buzzword – it's our driving force. We are crafting a workplace mosaic that values every hue, background, and perspective. Join a global team where inclusivity sparks innovation, and individuality is not only embraced but celebrated. At SES we are committed to hiring inspiring individuals from all backgrounds. We take great pride in creating safe and inclusive processes and we support the recruitment, retention, and evolution of all employees irrespective of gender, colour, race, ethnicity, religion, sexual orientation, disability, veteran or marital status, background or walk in life.