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Developer, CRM Delivery

Requisition Number:  10484
Contract Type:  Permanent

Betzdorf, LU


As our Developer you will support the CRM Delivery team in dramatically modernizing the application and operational landscape, groupwide within SES, focused on the Microsoft Dynamics 365 environment. You will play an important role in our transition to a single, common CRM platform supporting new, common processes across the SES community. The developer will support an implementation project of Microsoft Dynamics 365 for Customer Engagement in the cloud, which is following an AGILE delivery approach. You will take on development tasks during the initial implementation sprints, support in the hyper care / post go live support phase for multiple releases, and ultimately be a part of the team regularly delivering valuable improvements to the delivered application.


In this context, you will keep the SES perspective, challenging our implementation partner to ensure a good quality of deliverables with the specific mindset of long-term maintenance which you will be responsible for. This solution is highly integrated via web services, to applications both in the cloud and on premise. This is a technical development role and a good understanding of the interfacing technology is critical to many of the functional enhancements you will be responsible for. Understanding the business processes supported, challenging design and approach are also very appreciated in this small team which is aligned very closely with the business units supported.


Extended Job Description:



  • Actively participate in AGILE ceremonies (Standups, Retrospectives, etc.) ensuring proactive communication about challenges and opportunities as they arise
  • Actively maintain Azure DevOps ensuring user stories are estimated in a timely manner, and development tasks are accurately reflecting current status
  • Deliver high quality code and configuration-based solutions on Microsoft Dynamics 365, Microsoft Azure, and other peripheral applications supporting the Marketing, Commercial Operations, Sales, and SES Global Services teams
  • Ensure SES coding best practices are adhered to, all code is properly commented, and all solutions are regularly checked into the Azure DevOps Repo
    • Extreme focus on ensuring compliance with the dynamics 365 evergreen concepts
    • Ensuring all code is performant and compatible with the Unified Customer Interface
  • Taking pride in the quality of the delivered functionality, run thorough unit tests before handing any user story over for testing
  • Support our periodic code review process, constructively auditing your colleagues and helping to improve the overall health of the environment (and openly receiving and acting upon feedback for your deliveries)
  • Maintain a service-oriented attitude:
    • Provide excellent service to our product owners and scrum masters
    • Provide excellent service to our colleagues and customers by troubleshooting and resolving bugs that cannot be treated by Level 1 support
    • Constructively challenge user stories where simpler\better alternatives may exist
  • Automate the development testing and release cycles
  • Keep an open mind and take on development tasks outside of Dynamics 365 supporting our commercial application eco-system. Much of this is becoming Azure, and most will be directly related to Dynamics 365 including Power Apps and flows. Some may outside of the Microsoft environment.
    • End to end view of application interfaces including delivery of Mulesoft API’s
  • Assist and help Junior developers and other members of the team.



  • Strong analytical and problem-solving skills
  • Ability to work autonomously with minimal supervision with a commitment to deadlines and willingness to meet tight development schedules
  • Service and customer-centric mindset
  • Displays a strong commitment to the success of SES and inspires others to commit to the organization’s goals
  • Deals effectively with pressure and adapts quickly to change, delays or unexpected events
  • Takes initiative and proactively identifies ways to contribute to the team and wider SES goals. Shows the ability to motivate self, complete tasks and achieve goals.
  • Excellent communication and presentation skills, both in writing and verbal
  • Ability to understand business requirements and work towards solutions
  • Openness for new technologies, including those needed by the department that are not the focus of this job description and ability to learn them quickly



  • Bachelor's Degree in Computer Science, Engineering, or Information Technology
  • Minimum five years development experience, preferably on the Microsoft .net stack, java script and preferably in the business applications (other CRM\ERP’s are fine)
  • Minimum five years developing Microsoft Dynamics CRM, preferably with the latter years on the cloud platform
    • Customization and form scripting
    • Administration/security role configuration
    • Plugin and workflow
    • Business Process Flow
    • Sitemap and ribbon
    • Power apps and flow
    • Azure Based Integrations
    • Emphasis on Marketing and Sales app
  • Dynamics CRM\Dynamics 365 certifications such as MB2-716 or other similar titles are considered a plus
  • Knowledge and experience with User Interface (UI) Design is considered a plus
  • Open to learning additional development platforms including Mulesoft, Outsystems, and others as needed
  • Fluency in English mandatory, with any other languages being considered as an asset (especially French or German)
  • Willingness to travel internationally


SES is an Equal Opportunity and Affirmative Action Employer

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