Controller, Video Customer Operations 1

ROLE DESCRIPTION

6-month internship starting in July - August 2025

We are looking for a motivated and technically curious intern to join our DiNO team for a six-month internship. This role offers hands-on experience in broadcast operations, system testing, and real-time monitoring within a dynamic and international environment.
As an intern, you will support the team in updating and testing the Manual Analysis System (MAS) and validating multicast stream consistency and interconnect using Bridgetech systems in close collaboration with the Dataminer team. You will also play a key role in OU (Occasional Use) line-ups, supporting live event transmission workflows.

As a Broadcast Systems & Monitoring intern, you will be responsible to:

·       Assist in updating and validating MAS functionalities to ensure accurate signal analysis and reporting.

·       Test and monitor multicast streams using the Bridgetech probe, identifying anomalies and supporting root cause analysis.

·       Collaborate with the Dataminer team to integrate monitoring insights and streamline alerting workflows.

·       Support OU line-up procedures, including signal path verification, coordination with takers, and documentation.

·       Participate in live troubleshooting and escalation processes during event transmissions.

·       Document test results, procedures, and contribute to internal knowledge bases.

What You'll Learn

·       Real-world application of IP and satellite broadcast monitoring tools.

·       Multicast stream behavior and diagnostics in a live environment.

·       Cross-functional collaboration with engineering, operations, and monitoring teams.

·       Exposure to industry-standard tools like Bridgetech, Dataminer, and MAS.

YOUR PROFILE

1- Must have

·       Currently pursuing or recently completed a degree in Broadcast Engineering, Telecommunications, IT, or a related field.

·       Basic understanding of IP networking and video transmission protocols (e.g., SRT, RTP, MPEG-TS).

·       Strong analytical mindset and attention to detail.

·       Comfortable working in a fast-paced, live broadcast environment.

·       Fluent in English; other languages are a plus.