Controller, Spacecraft Operations

Role Description Summary 

The Spacecraft Operations team is responsible for 24/7 monitoring and control of SES’s multi-orbit fleet of communication satellites. The incumbent will operate GEO and/or MEO satellites to ensure asset safety, customer performance, and maximize spacecraft lifetime. The incumbent should also achieve accreditation and specialization on ground systems and satellite platforms. 

Primary Responsibilities / Key Result Areas 

• Obtain Spacecraft Controller Ground System accreditation 

• Obtain Satellite Subsystem accreditations 

• Attend regular training sessions to achieve and maintain accreditation 

• Maintain technical proficiency through procedure reviews and training 

• Draft updates to operational procedures 

• Troubleshoot and resolve ground and spacecraft sub-system anomalies 

• Maintain operations activity schedule and deconflict requests 

• Monitor telemetry data, transmit commands and perform ranging operations 

• Perform training and coaching for Spacecraft Controllers 

• Notify engineers or on-call personnel of uncovered events 

• Maximise transponder availability through effective communication 

• Perform other duties as assigned by Manager 

Competencies 

• Self-motivated 

• Detail oriented and punctual 

• Ability to multitask 

• Able to prioritize 

• Team player 

• Global cultural awareness and sensitivity 

• Sound problem-solving capabilities 

• Good verbal and written communication skills 

• Highest operational mindset and awareness 

• Ability to work without direct supervision 

• Continuous learning mindset and self-reflection 

Qualifications & Experience 

Required 

• Bachelor’s degree in science/engineering and/or 3 to 6 years of relevant experience 

• Ability to work on 24/7 rotating shifts 

• Proficiency with Microsoft Office tools 

Preferred 

• Experience with satellite and/or ground systems 

• Experience with Python, C#, HTML/CSS/JS, or other programming languages 

• Understanding of computer, baseband and RF equipment associated with a TT&C facility 

Key Performance Indicators 

• Satellite and ground system availability 

• Accuracy and timeliness of anomaly response 

• Compliance with operational constraints and safety requirements 

• Documentation and communication quality 

• Procedural adherence