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(Senior) Solutions Engineer

Requisition Number:  15854
Contract Type:  Permanent
Location(s): 

Betzdorf, LU

Role Description Summary

 

As the Senior Solutions Engineer, you will be the technical point of contact for a regional Global Sales team or specialized segment. You are a key member of the Solutions Engineering Team, providing guidance and planning in aspects of defining, developing and improving solutions for customers’ service requirements using the full range of SES products and services. This includes GEO & MEO satellite assets, ground networks and third party where applicable. In addition, your mission is to be responsible for solution design and technical support which impacts the performance of SES.

 

Extended Job Description:

Primary Responsibilities / Key Result Areas

 

  • Support the pre-qualification technical due diligence of new regional sales opportunities and the preparation of technical proposals in response to customer’s service requirements
  • Act as a primary technical interface with all customers of SES throughout their service lifetime
  • Provide technical solutions and in-depth expertise during customer meetings and contract negotiations, and represent the company during regional trade conferences and exhibitions
  • Provide input to support the design and development of new satellites and products and contribute to competitor analysis
  • Provide oversight of the assignment of customer services on the satellites and the optimization of satellite resources, including the planning activities such as satellite transitions, service restoration plans and the development of new satellite neighborhoods
  • Track and understand new satellite access schemes, earth station antenna design, and wireless and network technologies, systems and applications
    • Understand their application within the SES Networks architecture to support advanced end-to-end customer service applications
  • Actively support Product Development and associated stakeholders in understanding customer requirements

 

Competencies

 

  • Ability to combine commercial savviness with technical expertise in order to efficiently assist the sales organization
  • Good presentation techniques and effective sales proposal skills
  • Ability to work effectively in structured or virtual teams
  • Ability to build and maintain relationships as well as the ability to gain a clear understanding of the customers’ businesses and requirements
  • Ongoing knowledge and understanding of the market and developments in the customer base
  • Good cultural understanding of variances within the region and as such the differences in market settings, customers’ expectations & requirements
  • Ability to efficiently assist Sales in creating winning technical proposals
  • Ability to work effectively in a global high energy multicultural team

 

Qualification & Experience

 

  • Bachelor’s Degree in Electrical Engineering / Communications / Computer Science
  • Minimum 5 years of relevant Solution Engineering experience within relevant area
  • Experience in GEO and MEO satellite transmission, service analysis and solution engineering with exposure to design and architecture of Enterprise and Telecommunications Networks, including Mobile Backhaul; access networks implementation and operation including troubleshooting faults and service difficulties
  • Knowledge of satellite technology, standards and market trends for satellite communications, RF technology and equipment, communication protocols
  • Extended knowledge of satellite design and new technologies, VSAT networks, IP network architecture, access schemes, data networking, engineering software development and radio frequency propagation analysis
  • Very good communication skills both in written and verbal in English
  • Willing to travel internationally and meet directly with clients
  • EU nationality with NATO/EU Secret clearance are mandatory

 

What's In It For You:

 

  • Flexible working policy
  • Bonus and equity plans
  • Comprehensive and competitive benefits plan
  • A range of wellness activities and employee assistance programs 
  • An employer that values all aspects of Diversity and respects every individual’s story

 

Good To Know


SES is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other characteristics protected by local, state, or federal law.

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