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Internship - Customer Service Delivery, Database Configuration Tools

Requisition Number:  10297
Contract Type:  Internship/trainee

Betzdorf, LU


6-month internship, starting at earliest convenience

This is an exciting opportunity to become part of the Customer Service Delivery (CSD) team in a fast-paced, global organization within an innovative and unique industry. Based in Luxembourg (Betzdorf), you will be involved in developing a graphical interface, representation and configuration tool for our Carrier System Monitoring (CSM) which will allow us to graphically configure our remote monitoring systems and generate the database configuration file for input to our SQL database. This should also be able to read the database and give a graphical interpretation of the database configuration.


Extended Job Description:


  • Generate outline requirements and specifications for the database graphical interface tool/s;
  • Specify the software packages required;
  • Present solution/presentation and create a beta version for evaluation;
  • Demonstrate full system to management for final approval on development;
  • Communicate regularly with technical and operational staff on the concepts and progress
  • Commission and install new application and/or customize COTS applications to make them compatible with the database graphical user interface requirements;
  • Create an offline demonstration of the full functionality of the tool/s created (TD environment);
  • Create full detailed documentation of the functionality of the system and fully comment any coding;
  • Write user documentation, procedures and definitions;



  • Current and advanced student in Computer Science (Bachelor’s or Master’s degree);
  • Excellent analytical and judgment skills, experience with database systems;
  • Ability to set priorities and to work under tight deadlines;
  • Computer literacy (MS office suit, MS SQL, PHP, HTML, AJAX, SOAP, Visio);
  • Ability to work independently as well as in a team;
  • Ease with communication at all levels;
  • Fluency in spoken and written English with additional languages considered an asset;
  • EU nationality or work permit for Luxembourg.
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